Support
Contact us
Email support@nestic-app.com. Please include your Nestic account email, app version, iOS version, and the steps that led to the problem. Never send your password, Sign in with Apple code, or an API token.
Common questions
How do I create an account?
Install Nestic, choose Create your nest, and register with email and password or Sign in with Apple. Apple sign-in can also be linked from Account security after you create an email account.
How do I share a nest?
Each person first creates their own Nestic account on the same app. The owner or an administrator opens the nest's member controls and adds the other person's account email. The shared nest then appears for that member.
When will another member see an update?
While the app is open and connected, Nestic sends shared updates in real time. If a device was offline or the app was suspended, reopen or refresh the app to load the latest server data.
How do photos work?
Subject photos are compressed before upload and stored privately. If a photo will not upload, check the connection, try a smaller image, and make sure the account has not reached its photo limits.
What are predictions?
Predictions are an optional paid feature. You choose which metrics to use, and Nestic uses that entity's recorded history on the device to estimate the next likely event. A prediction is only an estimate and should not replace professional medical or veterinary advice.
How do I delete my account?
Open Your nest → Account data, choose Delete account, and confirm the alert. Account deletion is permanent. Private nest data is deleted; shared nests are transferred to another member when possible.
Still need help?
Email Nestic Support. We aim to respond as soon as practical.